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CBSE: Exam helpline has borne positive results

Taking forward its efforts to reach students preparing for Board examinations of the Central Board of Secondary Education (CBSE), Hindustan Times Education, the Association of Indian Professionals school tutors and allies began an examination stress helpline Dec, 5 January 2015 onwards.

Within a span of two months, telephone support has a positive response from students across the country, especially in cities like Chandigarh, Pune, Lucknow and Bihar. Several modes of communication such as telephone advice and guidance in line were used to reach the examined during this phase. 70-100 calls were answered by a team of advisors, on average. Students had several consultations uncertainty of career choice, as redefined study approach to dealing with the pressure of parents, preparing for the boards, and low self-esteem issues related to health. Dr Jitendra Nagpal, senior psychiatrist, Moolchand Medcity told the Hindustan Times, "hotline began maintaining the diversity of students and topographic propagation in mind. The USP of phone support was guaranteed availability 24 hours of trained professionals. " Aside from students who are in class 10 and class 12 examinations board, the candidates who appear for the exam JEE Mains also brought the equipment in use.

"Being a teacher and a parent, there was an increase of pressure on me and approached the boards. With the assistance got tips on how to manage stress and learn how to make a schedule for my son. After detailed discussion with the Minister was able to help my son overcome exam stress and stop fighting it, "says Ramesh Meena, a teacher by profession.

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